iProtek and its related services allow users to manage and track their health status, provide an interface for users to share health information, and establish a platform for health management and tracking of body status.

This Privacy Policy governs the handling of personal information provided by you in connection with your use of the iProtek Services, but it does not apply to companies not owned or controlled by tstbio or to individuals not employed or managed by tstbio.

1. We will only collect information that is useful for improving the iProtek service and experience.

2. We handle information in an open and transparent manner and make every effort to explain it to users.

3. We never sell your personally identifiable information and may share your personal information only upon your request (or in certain circumstances as described in our Privacy Policy).

4. We always take the security of your data seriously.

Here we describe the privacy practices for our devices, applications, software, websites, APIs, products, and services (the “Services”). You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.

INFORMATION WE COLLECT

When you use our Services, we collect the following types of information.

ACCOUNT INFORMATION

Some information is required to create an account on our Services, such as your name, email address, date of birth, gender and your mobile telephone number. This is the only information you have to provide to create an account with us. You may also choose to provide other types of information, such as a photograph and image.

INFORMATION WE RECEIVE FROM YOUR USE OF OUR SERVICES

DEVICE INFORMATION

Your device collects data to estimate a variety of metrics like your heart rate, respiratory rate, body movement data to estimate your sleep stages and sleep health status. When your device syncs with our applications or software, data recorded on your device is transferred from your device to our servers.

USAGE INFORMATION

When you access or use our Services, we receive certain usage or network activity information. This includes information about your interaction with the Services, for example, create or log into your account, connect device to your account.

HOW WE USE INFORMATION

We use the information we collect for the following purposes.

PROVIDE AND MAINTAIN THE SERVICES

Using the information we collect, we are able to deliver the Services to you and honor our terms of Service contract with you.

PROMOTE SAFETY AND SECURITY

We use the information we collect to promote the safety and security of the Services, our users, and other parties.

HOW INFORMATION IS SHARED

We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below.

WHEN YOU AGREE OR DIRECT US TO SHARE

You may direct us to disclose your information to others, such as account settings and information.

FOR LEGAL REASONS OR TO PREVENT HARM

We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.

Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.

If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.

YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA

We give you account services to access and control your personal data regardless of where you live.

Editing and Deleting Data

By logging into your account and using your account settings, you can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.

If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded by your Fitbit device and other data stored in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm.

DATA RETENTION

We keep your account information, like your name, and email address, for as long as your account is in existence because we need it to operate your account.

CHANGES TO THIS POLICY

When we make material changes to this policy we will give you an opportunity to review the policy before deciding if you would like to continue to use the Services.